Can the agent run on major operating systems?

Yes. The QS Discovery Agent runs on Windows (Service), macOS (LaunchDaemon), and Linux (systemd). It starts on boot and reports inventory and telemetry in the background.

Does the platform work without installing agents?

Yes. Agentless discovery uses SNMP, SSH, WMI, and nmap to find and profile network devices without installing software on them.

Agent traffic uses TLS-protected channels. Tenants get RBAC, MFA/SSO options, Postgres row-level isolation, and activity trails. QS Assets operates under SOC 2 security controls and DPDP Act 2023-oriented practices. See qsasset.com/security.

Can I deploy on-premise?

Yes. QS Assets supports Docker Compose-style self-hosting on infrastructure that can run PostgreSQL and Node.js.

How does threat detection work?

Where agents are installed, the platform can surface USB insertions, open-port changes, file integrity changes, and unexpected software. Anomalies can raise alerts and feed automation rules.

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2026-06-18 · NeurQ AI Labs

Unified ITAM + ITSM for lean IT teams

When assets live in one system and tickets in another, technicians waste minutes looking up serials, owners, and warranty status before they can diagnose an incident.

QS Assets keeps the asset record beside the ticket: lifecycle state, last discovery, related CIs, and open changes. Escalation and SLA timers still run on the ITSM side, but context travels with the work item.

Lean teams also benefit from automation rules that open tickets from threshold alerts or USB/port anomalies when agents are installed — without standing up a separate SOAR stack on day one.

Professional plans include unlimited assets and the ITSM + SLA engine; Enterprise adds SSO and on-prem options when policy requires it.

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